Refund Policy

Thank you for shopping at Roscoe & Stella!

Being a Food Item we are NOT Allowed by Law for Returns Please just Discard Package.

We offer refund or store credit within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Exchanges

Being a Food Item we are NOT Allowed by Law for Returns Please just Discard Package.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email with pictures at [email protected] .

We will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or store credit will be given, within a 5-10 day time frame. Store credits are Instant Refunds to cards depend on your bank.

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
If you have done all of this and you still have not received your refund yet, please contact us at [email protected] .

Refunds are on a case by case basis.

We do strive for 100% customer satisfaction.