Shipment processing time

All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

We ship with Both USPS & UPS

Order Amount Standard Ground Shipping
(1–7 business days)
$0–$49.99 $5.00
$50.00+ *Free

*Free shipping on orders of $50 or more.

[Update this section based on carriers you support and their rates]

Shipment to P.O. boxes: 

Roscoe & Stella ships to addresses within the US.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Roscoe & Stella is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

roscoenstella.com is not liable for any products damaged or lost during shipping. If you

received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We can ship outside the US but shipping rates are very high we suggest that that you order from our TikTok shop as the rates are much more reasonable.

Shipping Questions please conatct us at [email protected]